Welcome to SkillSet Arena LLP

General Refund Terms:

  • We want you to be satisfied with your learning experience. If you are not, we’re here to help.
  • Please review our refund policy below, which outlines the terms under which refunds are issued.

Eligibility for Refunds(Refunds are provided under the following conditions):

  • Course Withdrawal: Refund requests can be made within 48 hours of purchase if you haven’t accessed more than 5% of the course content.
  • Live Sessions or Workshops: For live sessions or workshops, refunds can only be requested up to 48 hours prior to the start date.
  • Subscription-Based Courses: Subscriptions are eligible for a refund within 48 hours of the initial subscription date.
  • No refunds will be issued after 48 hours refund window has passed.

How to Request a Refund:

  • To request a refund: Send an email to info@skillsetarena.com with your purchase receipt, course title, and the reason for the refund.
  • Refunds will be processed within 45 days of receiving your request.

Non-Refundable Items(The following items are non-refundable):

  • Completed Courses: If you have completed more than 5% of the course.
  • Downloaded Materials: Any courses or materials that have been downloaded or copied.
  • Promotional Discounts: Courses purchased with discounts or during promotional offers are not eligible for refunds.

Processing Refunds(If your refund request is approved):

  • You will receive an email confirming the refund.
  • The refund will be applied to your original payment method.
  • Refunds may take up to 90 days to reflect in your account.

Changes to This Policy:

  • We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page.